SCCM Upgrade Stuck Checking Prerequisites

SCCM Upgrade stuck checking prerequisites

Today I upgraded a customer to SCCM 1702, but I ran into an issue that made things difficult. For some reason, they had a SCCM upgrade stuck checking prerequisites. A previous hotfix that was not installed had been in this state for a very long time and blocked all upgrades for them. Restarting SMS_Executive service or even rebooting the server did not fix this, and the option to upgrade was not available…

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